Jill’s Fundraising Journey is committed to protecting the wellbeing, dignity, and privacy of the families we support, as well as the supporters, volunteers, and members of the public who engage with our work.

Although we do not provide direct in-person services to applicants or guests as part of our holiday allocation process, we recognise our responsibility to operate safely, respectfully, and appropriately at all times.

 

Our Commitment

We aim to:

• treat all individuals with respect and sensitivity

• protect personal and family privacy

• handle illness-related information responsibly

• safeguard children’s information shared with us

• ensure appropriate conduct by trustees and volunteers

• respond appropriately to concerns raised about safety or wellbeing

• operate in line with relevant charity governance expectations

 

Working with Families

Applications for charity-supported holidays may include information about serious illness and family circumstances. We:

• only request information necessary to assess eligibility

• treat all information confidentially

• store information securely

• do not share information unnecessarily

• do not publish personal details without permission

 

Children and Young People 

We support families that include children but do not deliver activities directly to children.

Information about children is:

• collected only where necessary for accommodation arrangements

• never used for marketing without consent

• never shared outside essential booking requirements

 

Fundraising Activities

Trustees and volunteers may meet members of the public at fundraising events.

At all times, representatives of Jill’s Fundraising Journey are expected to:

• behave respectfully and appropriately

• avoid collecting unnecessary personal information

• refer safeguarding concerns to trustees where appropriate

• follow charity policies and procedures

 

Use of Images and Personal Stories

Images and stories shared through our website or fundraising activity are used only with appropriate permission.

We take particular care when sharing content involving:

• children

• families affected by serious illness

• sensitive personal experiences

No images may be reused without consent.

 

Raising a Concern

If anyone has concerns about safety, conduct, or the handling of personal information, they are encouraged to contact us:

📧 jillsfundraisingjourney@gmail.com

Concerns will be handled sensitively and appropriately in line with our Complaints Policy.

 

Policy Review

This statement is reviewed annually by the trustees of Jill’s Fundraising Journey.

​

Last updated: March 2026

​