Jill’s Fundraising Journey provides a limited number of free short breaks each year for families affected by cancer.

Because demand exceeds availability, we aim to allocate stays fairly, transparently, and responsibly.

This statement explains how allocation decisions are made.

​

1. Limited Availability

Charity-supported holidays are limited each year.

Submitting an application does not guarantee a stay.

Availability depends on:

• funding

• accommodation availability

• programme capacity

• number of applicants

​​​

2. Allocation Approach

Stays are allocated at the discretion of Jill’s Fundraising Journey trustees.

Decisions are made with the aim of:

• supporting families most likely to benefit

• ensuring fair access across applicants

• balancing demand across the year

• making best use of available charity resources

Allocation is generally offered on a first-come, first-served basis once suitable dates are released to eligible applicants. However, trustee discretion may be applied where repeat stay requests are involved or where demand significantly exceeds availability.

Charity holidays are intended for individuals with a current cancer diagnosis. Supporting documentation may be requested to confirm eligibility. Further information about eligibility requirements is available in our Charity Holiday Terms & Conditions.

​​​​

3. Repeat Stay Requests

Due to the high level of demand for charity holidays, priority is normally given to families who have not previously stayed at Jill’s Place.

Previous guests may be considered for a further stay where:

• no stay has been received within the same calendar year

• eligibility criteria continue to be met, including evidence of a current cancer diagnosis or treatment where appropriate

• availability allows after first-time applicants have been considered

Where waiting lists are high, or demand significantly exceeds availability, we may temporarily pause consideration of repeat stay applications in order to ensure fair access for new families.

Submission of a further application does not guarantee a future stay.

Further information about repeat stay requests is available in our Charity Holiday Terms & Conditions.

​​

4. Waiting Lists

Where demand exceeds availability, applicants may be placed on a waiting list.

Being placed on a waiting list does not guarantee that a stay will become available.

Applicants on the waiting list are normally notified when new dates are released. Available dates are shared with all eligible applicants at the same time and allocated on a first-come, first-served basis.

​​

5. Communication Expectations

Applicants are expected to:

• respond to booking communications promptly

• confirm attendance when requested

• meet stated deadlines for booking confirmation and deposits

Failure to respond within required timeframes may result in dates being released to another family. Booking confirmation timeframes are explained in our Charity Holiday Terms & Conditions.

​​

6. Changes and Cancellations

Because holidays are limited, cancellations within 4 weeks of arrival, non-attendance without prior notification, or failure to occupy the accommodation as planned may be treated as a used stay. Further detail is available in our Charity Holiday Terms & Conditions.

This may affect eligibility for future charity holidays.

Alternative dates cannot be guaranteed.

​​

7. Fairness and Transparency

We aim to make allocation decisions consistently and sensitively.

Submitting a complaint does not affect future eligibility. Applications continue to be considered independently based on availability and programme priorities.

​​

8. Questions About Allocation

If you have questions about how stays are allocated, please contact us:

📧 jillsfundraisingjourney@gmail.com

Or refer to our Complaints Policy

​

9. Policy Review

This statement is reviewed annually by the trustees of Jill’s Fundraising Journey.

​​

Last updated: March 2026

​​